FAQs

FAQs

About Us

Barruko came from dealing with big-name companies with high prices and invasive sales tactics, which were not appealing for the quality of service you receive. Wanting to provide customers with overall better value, higher quality services and a more personal approach, we decided to create our own company where we do things a little differently.

Local doesn't mean a loss on value or quality that you will receive. It means we can be more candid and personal with you and offer our expert advice about the local market. Going local definitely has some advantages! We don't like to show off, but we have an excellent knowledge of the market in North West and the rest of the UK.

When joining Barruko, you can expect an honest company who will offer a friendly, personal approach, and will give you the highest level of service for the best value.We won't try to overwhelm you with jargon. Instead, you can expect a company who will listen to exactly what you or your business need and come up with a swift solution to support it.

At Barruko we want the best for you and your business. We are not a faceless company, far from it, we engage fully with our clients to discuss their exact needs from our web hosting packages, so they are getting the right option for them. We will support your business's web hosting needs and monitor your hosting and offer email support.

FAQs

Domain

Email comes part and parcel with web hosting packages, so we definitely have you covered for that. However, purchasing a domain name and receiving mail accounts are two separate processes.

Sadly, a purchased domain name isn’t refundable. Once the transaction is complete, the domain is set in stone as belonging to you - the process simply isn’t reversible. To avoid a situation where you’d like a refund, do your best to ensure that your proposed name is as perfect as possible.

Providing you add a payment method for auto-renewal, we’ll handle the process for you - leaving you with nothing to worry about. If you choose the auto-renewal option, please ensure that we are updated with your contact details as we’ll be sending you invoices around the time of renewal.

If your domain isn’t available, our site will provide you with other similar available alternatives to buy.

When dealing with Barruko, you’ll be guided through a straightforward domain purchasing process with great prices attached. You'll be treated with a professional level of customer service and support - there to assist you whenever needed. We also offer real-time monitoring to ensure that your website is functioning as it should be.

You can indeed. We have a simple, straightforward process for changing your details as you see fit.

If you don’t feel comfortable having your private details released to the public, we have you covered. Barruko will ensure that your privacy is respected and unbreeched at no additional costs.

Feel free to contact us and we’ll assist you with a simple, hassle-free transition. We’ll point you towards any service provider you desire whilst ensuring they’re credible and trustworthy.

You can use our search tool to enter any domain name of your choice, our comparison tools will then show if the domain is available and present you with a variety of accredited options for you to choose from. These options will give you the information for you to make the right choice for your domain.

In essence, a domain name translates the digits that your IP address is made up of and turns them into something more memorable. Your domain name is your website’s address on the internet, allowing users to find and access your site.

FAQs

Web Hosting

If you’re planning on creating an online presence, a reliable web hosting service is essential.The chance to bring your website onto the world wide web shouldn't be controlled by a faceless company offering poor package options, lacking proper customer support and giving you no freedom to experiment with your hosting.How efficient your web hosting platform is has a great influence on the amount of traffic your website receives and further affects how many people are converted into customers. A web hosting package that is fast, ensures that the website loads as efficiently as possible for the customer.

In simpler terms, website hosting means providing the technological service needed for the website or webpage to be viewed on the Internet. This includes having the server and offering storage, connectivity and services that are vital for serving files for a website.

A server is computer hardware or software that provides services, data and programs to allow web users to connect to your site from anywhere in the world.

FAQs

Maintenance

If your website's performance is a priority for you, regular maintenance is absolutely crucial. By conducting form testing, we ensure that you never miss important messages from your website visitors, so they all feel heard and no lead slips through the cracks. Then, by updating WordPress, plugins, and themes, we're enhancing your site's security by preventing vulnerabilities. Invest in proactive maintenance to keep your site speedy, secure, and seamless for your users.

Taking care of your website requires a few important steps that we undertake regularly. Firstly, we update all plugins and themes to safeguard your site against any vulnerabilities. Then, we test your forms by submitting entries and verifying they reach your inbox (and fixing them if they don't). Finally, we run comprehensive performance tests across the entire website, resolving any performance issues that could slow things down. It's meticulous, but this process keeps your site performing at its best.

We mention updates a lot, but what are they and why are they so important? Well, like with apps on your phone, updates keep your website safe and operational. They introduce new features, fix bugs, and enhance security. Failing to update your website can therefore pose significant risks, including data breaches, loss of customer trust, and damage to your site's functionality and performance.

We undertake maintenance on a quarterly or monthly basis. The choice depends on your preference and the specific requirements of your website. At Barruko, we like to keep things flexible.

That's absolutely fine - pause away! We won't tie you down to a maintenance plan, and will happily pause this service at your request. Just inform us when you'd like us to pause and resume maintenance, and we'll accommodate. You've got full control.

FAQs

Consultation

Booking a consultation is easy! Simply reach out to our team by emailing [email protected], calling 03303413567 or filling out our contact form and a member of the team will get back to you as soon as possible. We're here to answer any questions you have and get you scheduled for a free, open discussion at your convenience.

Consultations typically range from 30 minutes to 1 hour. It might not seem like much, but it’s all we’ll need to determine the best course of action for your business. We’re not here to waste your time, we’re here to help you select the perfect domain for your business.

No, you won't be tied into our service after booking a consultation. Our consultations are designed to offer free and impartial advice to support your business, with no obligation to commit to our services.

FAQs

About Us

Barruko came from dealing with big-name companies with high prices and invasive sales tactics, which were not appealing for the quality of service you receive. Wanting to provide customers with overall better value, higher quality services and a more personal approach, we decided to create our own company where we do things a little differently.

Local doesn't mean a loss on value or quality that you will receive. It means we can be more candid and personal with you and offer our expert advice about the local market. Going local definitely has some advantages! We don't like to show off, but we have an excellent knowledge of the market in North West and the rest of the UK.

When joining Barruko, you can expect an honest company who will offer a friendly, personal approach, and will give you the highest level of service for the best value.We won't try to overwhelm you with jargon. Instead, you can expect a company who will listen to exactly what you or your business need and come up with a swift solution to support it.

At Barruko we want the best for you and your business. We are not a faceless company, far from it, we engage fully with our clients to discuss their exact needs from our web hosting packages, so they are getting the right option for them. We will support your business's web hosting needs and monitor your hosting and offer email support.

FAQs

Domain

Email comes part and parcel with web hosting packages, so we definitely have you covered for that. However, purchasing a domain name and receiving mail accounts are two separate processes.

Sadly, a purchased domain name isn’t refundable. Once the transaction is complete, the domain is set in stone as belonging to you - the process simply isn’t reversible. To avoid a situation where you’d like a refund, do your best to ensure that your proposed name is as perfect as possible.

Providing you add a payment method for auto-renewal, we’ll handle the process for you - leaving you with nothing to worry about. If you choose the auto-renewal option, please ensure that we are updated with your contact details as we’ll be sending you invoices around the time of renewal.

If your domain isn’t available, our site will provide you with other similar available alternatives to buy.

When dealing with Barruko, you’ll be guided through a straightforward domain purchasing process with great prices attached. You'll be treated with a professional level of customer service and support - there to assist you whenever needed. We also offer real-time monitoring to ensure that your website is functioning as it should be.

You can indeed. We have a simple, straightforward process for changing your details as you see fit.

If you don’t feel comfortable having your private details released to the public, we have you covered. Barruko will ensure that your privacy is respected and unbreeched at no additional costs.

Feel free to contact us and we’ll assist you with a simple, hassle-free transition. We’ll point you towards any service provider you desire whilst ensuring they’re credible and trustworthy.

You can use our search tool to enter any domain name of your choice, our comparison tools will then show if the domain is available and present you with a variety of accredited options for you to choose from. These options will give you the information for you to make the right choice for your domain.

In essence, a domain name translates the digits that your IP address is made up of and turns them into something more memorable. Your domain name is your website’s address on the internet, allowing users to find and access your site.

FAQs

Web Hosting

If you’re planning on creating an online presence, a reliable web hosting service is essential.The chance to bring your website onto the world wide web shouldn't be controlled by a faceless company offering poor package options, lacking proper customer support and giving you no freedom to experiment with your hosting.How efficient your web hosting platform is has a great influence on the amount of traffic your website receives and further affects how many people are converted into customers. A web hosting package that is fast, ensures that the website loads as efficiently as possible for the customer.

In simpler terms, website hosting means providing the technological service needed for the website or webpage to be viewed on the Internet. This includes having the server and offering storage, connectivity and services that are vital for serving files for a website.

A server is computer hardware or software that provides services, data and programs to allow web users to connect to your site from anywhere in the world.

FAQs

Maintenance

If your website's performance is a priority for you, regular maintenance is absolutely crucial. By conducting form testing, we ensure that you never miss important messages from your website visitors, so they all feel heard and no lead slips through the cracks. Then, by updating WordPress, plugins, and themes, we're enhancing your site's security by preventing vulnerabilities. Invest in proactive maintenance to keep your site speedy, secure, and seamless for your users.

Taking care of your website requires a few important steps that we undertake regularly. Firstly, we update all plugins and themes to safeguard your site against any vulnerabilities. Then, we test your forms by submitting entries and verifying they reach your inbox (and fixing them if they don't). Finally, we run comprehensive performance tests across the entire website, resolving any performance issues that could slow things down. It's meticulous, but this process keeps your site performing at its best.

We mention updates a lot, but what are they and why are they so important? Well, like with apps on your phone, updates keep your website safe and operational. They introduce new features, fix bugs, and enhance security. Failing to update your website can therefore pose significant risks, including data breaches, loss of customer trust, and damage to your site's functionality and performance.

We undertake maintenance on a quarterly or monthly basis. The choice depends on your preference and the specific requirements of your website. At Barruko, we like to keep things flexible.

That's absolutely fine - pause away! We won't tie you down to a maintenance plan, and will happily pause this service at your request. Just inform us when you'd like us to pause and resume maintenance, and we'll accommodate. You've got full control.

FAQs

Consultation

Booking a consultation is easy! Simply reach out to our team by emailing [email protected], calling 03303413567 or filling out our contact form and a member of the team will get back to you as soon as possible. We're here to answer any questions you have and get you scheduled for a free, open discussion at your convenience.

Consultations typically range from 30 minutes to 1 hour. It might not seem like much, but it’s all we’ll need to determine the best course of action for your business. We’re not here to waste your time, we’re here to help you select the perfect domain for your business.

No, you won't be tied into our service after booking a consultation. Our consultations are designed to offer free and impartial advice to support your business, with no obligation to commit to our services.